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Americans with Disabilities Act People with Disabilities Citizen Survey

Purpose:
Under Title II of the Americans with Disabilities Act (ADA), state and local governments cannot discriminate against or exclude people with disabilities from their services or programs. The City of Sunny Isles Beach is providing this survey to make sure we are following ADA guidelines. If you are a person with a disability or have had experience with disabled persons, we would appreciate your completing this survey and returning it to the City.
 
If you need assistance in completing this form, please contact Human Resources at (305) 792-1708. For special needs call: (305) 792-1590 (TTY).
 
If you would like more information about the ADA, the U.S. Department of Justice tollfree number is 1-800-514-0301 (voice) or 1-800-514-0383 (TDD). You can also visit the ADA website at https://www.ada.gov/​.

Section A - Personal Data: (Optional)

Full Name

Full Address

Section B - Completion of this section will allow us to know the needs of those with disabilities who use or wish to use our facilities.

The following City activities, facilities, and/or services are accessible or available to me: (Please check all that apply and add any other if necessary.)

The following City activities, facilities, and/or services are not accessible or available to me: (Please check all that apply and add any other if necessary.)

Section C - Completion of this section will help us determine the satisfaction level of our disabled citizens with City employees. If you have interacted with our staff, e.g. paying a bill, applying for a job, calling for service, etc. we would like to know how you were treated. Please check the area that most reflects your opinion. IF YOU HAVE NO EXPERIENCE WITH OUR STAFF, PLEASE SKIP THIS SECTION.

Overall Experience

Understand My Needs and Requirements

Accessible to Customers/Responsive to Special Requests

Provides Effective Support and Guidance

Facilitates Problem Resolution

Professional and Knowledgeable Staff

Courteous and Helpful Staff

Usefulness of Website

The City of Sunny Isles Beach does not discriminate on the basis of disability in admission or access to our programs, services, or activities, and we do not discriminate on the basis of disability in hiring or employment practices.