For all programs (except summer camp), cancellation is required 7 days in advance in order for the refund to be approved.
For summer camp, cancellation or transfer request is required at least 14 days prior to the start of the week in question in order for the request to be considered. All requests will be assessed a $20 cancellation/transfer fee per week.
Medical emergencies may be considered special cases, but must still be submitted in writing. No refund or credit requests will be considered after an activity or program has concluded.
Please allow 1-3 business days for review and notification of approval. If approved, your refund will be issued to the credit card used to pay for the program.
Submitting this form does not guarantee a full refund. You may be contacted for more information regarding your request.
For more information, please contact the Cultural and Community Services department at 305.792.1706.